This page is in English, followed by Bahasa Malaysia.
If the two versions are inconsistent, the English version prevails.
Halaman ini dalam Bahasa Inggeris, diikuti Bahasa Malaysia. Jika terdapat percanggahan, versi Bahasa Inggeris diguna pakai.
1. A digital service: nothing is shipped
HRWork is online HR and payroll software. We do not sell or ship physical goods, so there are no shipping fees and nothing to track or collect.
2. How you get access
- On the web: sign in at hrwork.my/login from any modern browser.
- On your phone: your employees can use the free HRWork mobile app from the App Store or Google Play, signing in with the account their employer set up.
3. When access is delivered
- Free trial: your company account is ready as soon as you finish registering.
- Paid plan: we activate your plan on your account right after CHIP confirms your payment. You keep using the same account and data; nothing needs to be installed.
- Confirmation: CHIP emails your payment receipt as soon as the payment goes through.
4. If access is not received within 24 hours
If your plan is not active within 24 hours of paying:
- Check that the payment went through: you should have a receipt from CHIP (look in your spam or promotions folder too).
- Email hello@hrwork.my or WhatsApp +60 18-588 2459 with your company name, invoice number and the CHIP receipt or transaction reference.
- We will activate your plan within 1 working day of hearing from you. If we cannot provide the service you paid for, we will refund you in full under our Refund & Cancellation Policy.
5. Where the service is available
HRWork is built for businesses in Malaysia and works anywhere with an internet connection. Prices are in Ringgit Malaysia (RM).
Bahasa Malaysia
1. Perkhidmatan digital: tiada penghantaran fizikal
HRWork ialah perisian HR dan gaji dalam talian. Kami tidak menjual atau menghantar barang fizikal, jadi tiada caj penghantaran dan tiada apa untuk dijejak atau diambil.
2. Cara anda mendapat akses
- Di web: log masuk di hrwork.my/login daripada mana-mana pelayar moden.
- Di telefon: pekerja anda boleh menggunakan aplikasi mudah alih HRWork percuma dari App Store atau Google Play, dan log masuk dengan akaun yang dibuka oleh majikan.
3. Bila akses diberikan
- Percubaan percuma: akaun syarikat anda sedia sebaik sahaja anda selesai mendaftar.
- Pelan berbayar: kami mengaktifkan pelan pada akaun anda sebaik sahaja CHIP mengesahkan bayaran anda. Anda terus menggunakan akaun dan data yang sama; tiada apa perlu dipasang.
- Pengesahan: CHIP menghantar resit bayaran melalui e-mel sebaik sahaja bayaran berjaya.
4. Jika akses tidak diterima dalam tempoh 24 jam
Jika pelan anda tidak aktif dalam tempoh 24 jam selepas membayar:
- Pastikan bayaran berjaya: anda sepatutnya menerima resit daripada CHIP (semak juga folder spam atau promosi).
- E-mel hello@hrwork.my atau WhatsApp +60 18-588 2459 bersama nama syarikat, nombor invois dan resit CHIP atau rujukan transaksi.
- Kami akan mengaktifkan pelan anda dalam tempoh 1 hari bekerja selepas menerima maklumat anda. Jika kami tidak dapat menyediakan perkhidmatan yang telah dibayar, kami akan memulangkan bayaran sepenuhnya di bawah Polisi Bayaran Balik & Pembatalan.
5. Kawasan perkhidmatan
HRWork dibina untuk perniagaan di Malaysia dan boleh digunakan di mana-mana dengan sambungan internet. Harga dalam Ringgit Malaysia (RM).